Website Assistance

Getting Started

• PermitMonitor Process Overview
• How do I open PermitMonitor?
• I cannot open PermitMonitor

Searching the Permit Request Screen

• Viewing the Dashboard screen
• How can I search for my permits in PermitMonitor?
• I cannot find my permit in PermitMonitor

Viewing the Details Screen

• What do I need to do on the Details screen?
• Can I change my permit dates in PermitMonitor?
• What are the different Contact List options?
• What do the different statuses mean?
• What does the "Not Required" status mean?
• What does "Permit On Hold" mean?

See all 7 articles

Viewing the Documents Screen

• What do I need to do on the Documents screen?
• What are the different Document types?
• What is the Conditions document for?
• What are TMPs?

Viewing the Location Screen

• What is the Location screen for in PermitMonitor?

Viewing the Message Screen

• How do I use the PermitMonitor Message screen?

Finalising Your Permit

• What do I need to do after my permit has been approved?
• What do I need to do after my job is complete? (Inspection, Warranty, Closure)